Customer service skills
A skill teaches Claude or ChatGPT to do one job your way, every time. Each one has its own page: what it does, when to use it, how to install it and how to make it your own.
- All 18
- Getting started 1
- Admin and inbox 4
- Customer service 2
- Quotes and sales 2
- Invoices and cash 3
- Marketing 4
- Data and privacy 2
2 skills
Complaint handler
Turns an angry customer email into a one-page brief with options and their cost, then drafts a calm reply. It never offers money you haven't approved.
Customer reply drafter
Drafts replies to customer emails in your tone, using only your facts. It marks missing facts [CHECK] and never promises refunds or dates.
New to skills? Install a skill in 5 minutes, then make it fit your business.
Two new skills every Friday
Every Friday: three AI stories that matter for Swiss businesses, and what to do about them. Free, in English, German, French or Italian.

