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27 results for “customer emails”
Answer customer emails faster without sounding like a robot
Customer emails eat an hour or more of your day, and most of them ask the same ten questions. By the end of this guide, the AI inside Outlook or Gmail drafts those replies in your company’s tone, and…
Tone sheet plus ready replies for the 12 hardest customer emails
Routine emails are quick. The slow ones are the replies you put off: the late delivery, the price rise, the refund you have to refuse. This template gives you a tone sheet your AI fills in from your…
Customer reply drafter
Drafts replies to customer emails in your tone, using only your facts. It marks missing facts [CHECK] and never promises refunds or dates.
Faster customer replies in four languages, two new AI models and Apertus at one
Let Copilot or Gemini draft the routine replies, ready texts for the hard ones, and two new AI models in your plan.
Copilot in Outlook vs Gemini in Gmail for customer replies
Verdict: Use the one that matches the email system you already have. Neither is worth switching for. Outlook teams get a saved tone setting but pay CHF 17 extra per user per month. Gmail teams get dr…
DeepL: reply to customers in German, French, Italian and English when you write only one
In one line: A customer in Lausanne writes in French and you write German. With DeepL inside Outlook or Gmail, you read her email in German, write your reply in German, and send it in Swiss business…
Complaint handler
Turns an angry customer email into a one-page brief with options and their cost, then drafts a calm reply. It never offers money you haven't approved.
Fyxer: an inbox that sorts itself, with reply drafts waiting
Verdict: Fyxer suits an owner or salesperson whose personal Gmail or Outlook inbox gets 50 or more emails a day. Each morning the emails that need you sit in one folder, with a draft reply in your to…
AI and the Swiss Data Protection Act: what you can paste where
Your team pastes customer emails, offers and CVs into AI tools, and you don’t know which tools or which accounts. By the end of this guide you will know both, every risky account will be fixed, and y…
Morning briefing
Sorts your emails, calendar and to-dos into one page: what to do first today, what's waiting on others and what can wait.
What you can safely share with AI under the Swiss Data Protection Act
A colleague pastes a customer complaint, name and address included, into a free ChatGPT account. Under the Swiss Data Protection Act (FADP, in German nDSG), your business is responsible for that data…
A month of social posts, custom GPTs retiring and a Copilot meter
Twelve posts planned, written and scheduled in one sitting. Plus: custom GPTs retiring, a Copilot meter, and a Swiss AI model to test for free.
Free ChatGPT gets unlimited text chats: what it means for your business data
Free ChatGPT no longer caps text chats, so more of your team will use it for work. On free and personal accounts, those chats can train OpenAI’s models. A five-minute check this week keeps customer d…
Business AI assistants compared: ChatGPT Business, Claude Team, Gemini and Microsoft 365 Copilot
Verdict: If you pay for Microsoft 365 or Google Workspace, run your first three wins on the AI included there: it costs nothing extra. Buy ChatGPT Business or Claude Team (about CHF 17 per user a mon…
One-page staff AI use policy
Two in three Swiss SMEs have no rules on what staff may put into AI tools (SECO SME portal), so customer emails end up in personal accounts nobody controls. This one-page policy tells them which tool…
Write quotes in half the time, starting from a voice note on your phone
A proposal assistant you set up once, quotes dictated on your phone, branded decks with Gamma, and the emails that win the job after the draft.
What your team may paste into AI (and what it may not)
Find every AI account your team uses, fix the risky ones, and get a one-page rule written by AI. Plus Copilot’s new app, Meet notes in the room and Sheets apps.
Data traffic-light checker
Labels each part of a document green, amber or red before it goes into AI, based on Swiss data protection categories, and says what to remove.
Check AI answers before you use them: the 2-minute check
An AI draft confirms a price you never quoted, at a VAT rate that’s two years out of date, and it reads perfectly. AI tools invent prices, dates, names and laws, and sound as sure when they’re wrong…
Choose your AI assistant: ChatGPT, Claude, Gemini or Microsoft Copilot
Your team already uses whichever AI they found first, on private accounts, and you’re unsure which one to pay for. All four big assistants write emails, summarise documents, translate and work with s…
Find your first three AI wins in 20 minutes
A 20-minute audit finds your first three AI wins, one line fixes the new EU chatbot rule, and free ChatGPT drops its limit.
Anonymise before you paste: prompts that strip names, numbers and addresses in seconds
Removing names, AHV numbers and IBANs from a contract or CV by hand takes 10 minutes and one is always missed. These seven prompts do it in seconds: the AI swaps every personal detail for a placehold…
AI vendor privacy checker
Reads an AI tool's privacy policy or DPA and answers eight data protection questions for a Swiss business, quoting the terms for every answer.
A Monday briefing that prepares itself, ChatGPT team tasks and AI shoppers at Shopify checkouts
Plus: ChatGPT team tasks, AI shoppers at Shopify checkouts and a market report that arrives by itself.
Swiss staff use AI daily more than most, but few feel ready for it
Your staff are probably pasting work into AI tools already, with or without rules. A new PwC survey shows Swiss workers use AI more often than the global average but feel less prepared, so a one-page…
AI agents for small businesses compared: Claude Cowork, ChatGPT Work and Microsoft Copilot Cowork
Verdict: You want an AI agent to take repeat office jobs off your desk, but the three big ones differ in price and control. Most Swiss teams of 3 to 50 people should start with Claude Cowork on a Tea…
Start here: get the most from BizzyAI in 20 minutes a week
You don’t have time to read about AI every week, let alone try it. This page turns each Friday issue into one real improvement in your business, in 20 minutes: you pick one action, do the first step,…
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Every Friday: three AI stories that matter for Swiss businesses, and what to do about them. Free, in English, German, French or Italian.